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Are you looking for an easy solution to answer your customer support inquiries?
To be available 24/7 to respond to the customers immediately on your Facebook page or your website?
Look no further,
is your solution.
First of all, what is a Chatbot?
Chatbot or bot – is a computer program that simulates a natural human conversation. Users communicate with a chatbot via the chat interface, like how they would talk to a real person. Chatbots interpret and process user's words or phrases and give an instant pre-set answer.
How does it work?
YugenBot understands what the users say, whether they ask a question, try to accomplish a goal, or say something outside of your chatbot's expertise. YugenBot NDU uses Machine Learning to predict the most accurate answer according to the conversation context. It is great solution for common customer support inquiries that can easily be served by quick answers or links to shipping and return policies, or similar content.
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Connect your conversational assistants to one of the many messaging channels already implemented in YugenBot such as Slack, Microsoft Teams, Messenger or your own website/portal using our built-in, customizable Webchat.
So, how many languages can YugenBot support?
YugenBot NLU supports over 20 languages and the Visual Flow Builder allows to seamlessly translate from one language to the other without creating multiple chatbots.
Key Features of YugenBot :
Accurate extraction of pre-built entities
Advanced Technical support 24/7
Available on any channel
3rd Party service integration
Integration to any kind of 3rd party service through YugenBot conversational APIs.
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